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City Center
Playa Paraiso
11.5
mi
Airports
Aeropuerto de Playa del Carmen (PCM)
14.5
mi
Cancun (CUN)
24.2
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Dining!
“Each meal at the buffet was a delight with an impressive variety, and the specialty restaurants like the Steakhouse and French offered exquisite dishes.” view full review
Excellent Fitness Center
“The new fitness center was a highlight of my stay, featuring state-of-the-art equipment and engaging classes led by enthusiastic instructors.” view full review
Spotlessly Clean Rooms
“My room was always spotless, creating a comfortable and inviting environment that made my stay even more enjoyable.” view full review
Relaxing Spa Experience
“The spa facilities offered a serene retreat, allowing me to unwind completely with their luxurious treatments and tranquil atmosphere.” view full review
General
No smoking on site
Wi-Fi
Parking
24-hour reception
No pets allowed
Locker room
Elevator
Smoke detectors
Key card access
Sports & Fitness
Fitness center
Wind surfing
Diving
Snorkeling
Tennis court
Golf course
Services
Room service
Stores/Commercial services
Dining
Restaurant
Poolside snack bar
Business
Business center
Meeting/ Banquet facilities
Children
Babysitting/Child services
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Aqua park
Entertainment
Garden area
Spa & wellness center
Sauna
Jacuzzi
Room features
Air conditioning
Mini-bar
Garden furniture
Tea and coffee facilities
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Carretera Chetumal Puerto Juarez Km 309 Playa Paraiso,
Playa Paraiso,
Mexico,
77710,
Quintana Roo
Map view
Carretera Chetumal Puerto Juarez Km 309 Playa Paraiso,
Playa Paraiso,
Mexico,
77710,
Quintana Roo
City landmarks
Amusement Park
Mayan Water Complex
3500 ft
Paradise Beach
2900 ft
Harbor
Punta Maroma
1.5
mi
Maroma Beach
1.5
mi
Chetumal Puerto Juarez
Playa del Secreto Property Owners Assocation
1.7
mi
Beach
Playa del Secreto
1.9
mi
Chapel
1.9
mi
El Palenque Theater
1.9
mi
Carretera Chetumal-Pto. Juárez Km. 503 + 200 El dorado Maroma Solidaridad Punta Maroma
Dolphin Discovery Playa del Carmen Maroma
2.6
mi
Golf Course
El Manglar Golf Course
2.1
mi
Beach
Playa Maroma
2.5
mi
Cirque du Soleil
2.7
mi
Teatro Vidanta
3.0
mi
Nearby
Playa Paraiso Golf Course
100 ft
Galaxy
800 ft
Golf Course
Golf Club
900 ft
Wedding chappel
1000 ft
Restaurants
La Plaza Buffet
4000 ft
Carretera Chetumal-Puerto Juarez KM 309 Iberostar Hotel Resort
Reviews and Ratings
Feedback from previous guests about their experience
80%
liked the resort and would come back again
8.0/10
Great
Rooms
8.3
Location
9.3
Service
8.3
Dining
7.8
Guest reviews
8.0/10
based on 10 reviews
8.5
8.5/10 based on 59 reviews
Joseph
United States of America,
January
2025
9.4/10
Our stay at the resort was absolutely amazing! The all-inclusive experience made everything stress-free and enjoyable. We were treated to friendly service throughout our trip, and the activities available kept us busy every day. However, the dining options had some room for improvement, and we encountered a bit of seaweed on the beach. Overall, it was a fantastic vacation that exceeded our expectations.
Rooms
10.0
The rooms were spacious and immaculate, adorned with rose petals and even champagne on arrival. We felt very comfortable during our stay.
Service
10.0
The service was outstanding. The staff, including waiters and housekeepers, went above and beyond to accommodate any request we had.
Location
10.0
The resort is beautifully situated on the beach with lush jungle surroundings, providing a serene and picturesque atmosphere.
Dining
8.0
While the food was enjoyable with plenty of variety, some meals felt a bit on the typical buffet side compared to other locations.
Facilities
9.0
The facilities were fantastic! We loved the pools, especially the lazy river and wave pool, which were perfect for our family.
John
United States of America,
January
2025
7.2/10
Rooms
Service
Location
Dining
Facilities
Daniel
United States of America,
December
2024
10.0/10
Iberostar Paraiso Lindo is a beautiful family-friendly resort with stunning gardens, numerous pools, and a lovely beach. The staff was incredibly attentive and made our stay enjoyable. The dining options were varied and delicious, though the beach could have been better without seaweed. Overall, a great place for a family vacation while offering excellent value for your money.
Rooms
10.0
Our room was immaculate, well-maintained, and included thoughtful touches like towel art. The beds were comfortable, making it a perfect place to relax after a day of activities.
Service
10.0
The service we received was top-notch; from the front desk to the wait staff, everyone was friendly and attentive to our needs.
Location
10.0
The resort is situated beautifully with easy access to the beach, pools, and various restaurants, making it very convenient for families.
Dining
10.0
Dining was exceptional with a variety of delicious choices at the buffet and specialty restaurants. Chef Gonzalo from the buffet was particularly engaging.
Facilities
10.0
The facilities were amazing, featuring multiple pools catering to different age groups and a wonderful setup for kids' activities.
James
United States of America,
December
2024
6.0/10
We experienced quite a rollercoaster at this resort. On the bright side, the grounds are absolutely stunning, and we enjoyed the variety of pools and the beach. However, we faced multiple issues from room cleanliness to communication problems with the staff, which really took away from our vacation experience. Overall, it's a mixed bag with potential but definitely not a five-star experience.
Rooms
5.0
Our initial room was disappointing with cleanliness issues like ants and a dirty bathtub. After requesting a change, we ended up on the third floor, which was much better but still far from pristine.
Service
5.0
Service was hit or miss. While some staff tried to help, others were rude or unresponsive, especially during critical moments like retrieving lost luggage.
Location
8.0
The location of the resort is beautiful with lush grounds and proximity to the beach, but navigating between the various hotel sections can be a bit confusing.
Dining
6.0
Dining options were varied, but the overall quality felt average. We had to wait for dinner reservations which was frustrating.
Facilities
7.0
The facilities like the pools and beach area were great, but the lack of adequate chairs by the pool was a downside.
George
United States of America,
November
2024
8.0/10
We had an amazing stay at the resort, with beautiful surroundings and plenty of activities to keep us entertained. The rooms were clean and comfortable, and the staff was consistently friendly and attentive. However, we faced some challenges with the dining reservations and the food could use a bit more flavor. The entertainment options, especially in the evenings, were somewhat limited for our teenage kids, making it hard to keep them engaged throughout our stay.
Rooms
8.0
Our rooms were spacious and well-maintained, though a bit dated, and we appreciated the cleanliness and comfort they provided.
Service
9.0
From the front desk to the housekeeping team, the service was prompt and helpful, ensuring our requests were handled quickly.
Location
9.0
The resort is beautifully located and conveniently near the beach and a shopping center, making our stay enjoyable.
Dining
7.0
While there were plenty of dining options, some food items lacked seasoning, and we struggled with the reservation system at the a la carte restaurants.
Facilities
7.0
The facilities were impressive, with several pool options and a vibrant atmosphere, though we did find the nighttime entertainment lacking.